Terms and Conditions
Last Updated: April 27, 2024
1. Acceptance of Terms
By accessing and using Viking Freight's website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our services.
2. Services Description
Viking Freight provides shipping services, including but not limited to discounted shipping rates, shipping label creation, tracking, and shipping management tools. We serve as an intermediary between users and shipping carriers like USPS® and UPS®.
3. User Accounts
To access certain features of our service, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
4. Prohibited Activities
When using Viking Freight's services, you agree not to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Ship prohibited or restricted items
- Use our services for fraudulent purposes
- Interfere with or disrupt our services
- Attempt to gain unauthorized access to our systems
5. Shipping Policies
Users are responsible for complying with all carrier requirements and restrictions when shipping packages. This includes proper packaging, accurate weight and dimensions, and adherence to prohibited item restrictions.
Users acknowledge that shipping rates and delivery times are estimates provided by carriers and that actual delivery may vary. Viking Freight is not responsible for carrier delays, damages, or losses.
6. Payment Terms
We offer various service plans, including free and paid options. For paid plans, payment is due at the time of subscription. Shipping labels and services may require prepayment.
All payments are processed securely through our payment processors. You agree to provide accurate billing information and authorize us to charge the designated payment method.
7. Refunds and Cancellations
Subscriptions may be canceled at any time. Refunds for unused postage may be requested in accordance with carrier policies. Refunds for subscription fees are subject to our refund policy.
We do not provide refunds for shipping labels once they have been created, as this is in accordance with carrier policies.
8. Intellectual Property
All content on the Viking Freight website, including text, graphics, logos, and software, is the property of Viking Freight or its content suppliers and is protected by intellectual property laws.
Users may not reproduce, distribute, modify, or create derivative works from any content without express written permission.
9. Limitation of Liability
To the maximum extent permitted by law, Viking Freight shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services.
Our liability is limited to the amount paid by you for the services directly related to the claim.
10. Indemnification
You agree to indemnify and hold harmless Viking Freight, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses arising from your use of our services or violation of these Terms.
11. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in the jurisdiction where our company is registered.
13. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: legal@vikingfreight.com
Address: 123 Shipping Lane, Suite 400, Seattle, WA 98101